Mar
17

QR Codes Can Be a Valuable Branding Tool

I’m sure you’ve seen them.  They are those little boxes with the black and white squiggly patterns inside of them.  You see them on packaging, at the airport, and in magazines.Praise WPPZ

Scan them and, bingo, you get something on your cell phone.  It’s the latest mobile marketing craze and they are called QR codes.

A QR code is a specific matrix barcode that is readable by dedicated barcodes readers that are most commonly contained on smart phones.  They have been popular in Japan and Korea for many years, but just beginning to have a significant impact in North America.

QR codes are a great way for a consumer to obtain more information about a product on his cell phone.  The content might be a video about the product, more detailed information than is available on the item, or even a shortcut to download an app.

You are right that not everybody in the country has a smartphone. In fact, according to The Nielsen Company, 31% of Americans own a smartphone.  That figure jumps to 45% for Asians and Hispanics whose population is younger than that of Whites and Blacks.

While QR codes are certainly sexy and fun to use, the lack of penetration for them means that a marketer should offer a text message marketing program in addition to the QR codes.  Otherwise, you’ll be missing out on at least 69% of the American market.

One of the criticisms of QR codes that have been made is that they suffer from a lack of branding, whereas text message marketing has the distinct ability to brand with the proper keyword. 

Nothing could be further from the truth.  QR codes do have the ability to increase brand recognition by inserting a company logo within the QR code.  Since only 40% of the QR code display is actually utilized to determine the destination of the code, savvy companies are inserting visible branding within the code itself.  That gives the company the coolness factor of the QR code plus the branding value.

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