Interactive Voice Response (IVR)
Interactive Voice Response (IVR), also known as audiotext,
is the automated processing of inbound and outbound phone
calls.
At Advanced Telecom Services, IVR is our business. We have
been processing automated calls since 1989. Since then,
we’ve developed software to do almost any kind of
automated call processing imaginable. Now, in our third
decade of development, we continue to re-invent the IVR
business with innovative audiotext software development.
By using our IVR system, you will benefit from significant
cost savings in both labor and staffing because computers
do the work instead of humans. Our equipment is available
24 hours per day, 365 days per year. It doesn’t call
in sick. It works on holiday, and it never asks for a raise.
Through our bulk purchasing power, we can provide you with
substantial discounts off of standard carrier rates. Even
if you are already obtaining some level of discount, you
can obtain even more with us.
IVR Applications
Contact an ATS representative today by email.
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