IVR
Interactive Voice Response (IVR)
Interactive Voice Response (IVR), also known as audiotext, is the automated processing of inbound and outbound phone calls.
A
t Advanced Telecom Services, IVR is our business. We have been processing automated calls since 1989. Since then, we’ve developed software to do almost any kind of automated call processing imaginable. Now, in our fourth decade of development, we continue to re-invent the IVR business with innovative audiotext software developmen
t.
By using our IVR system, you will benefit from significant cost savings in both labor and staffing because computers do the work instead of humans. Our equipment is available 24 hours per day, 365 days per year. It doesn’t call in sick. It works on holiday, and it never asks for a raise.
In addition to our steady IVR solutions, ATS can provide you with a host of value-added services such as database analysis and transcription of voice files to data for direct mail services.
Through our bulk purchasing power, we can provide you with substantial discounts off of standard carrier rates, especially with 900 numbers. Even if you are already obtaining some level of discount, you can obtain even more with us.
IVR Applications
